Hey.Café Help   ›   Quick Answers   ›   My password reset is not working

My password reset is not working

Sometimes this happens and it's because something went wrong when typing the password or confirming the reset information. Autofill might be inserting the wrong information, something could have been saved incorrectly, or it is simply a typo.

We can do a manual reset for you

Just submit a ticket using the email you signed up with! We may message you back for a response to make sure you have access. Once that is confirmed, we can reset your login and the system will send you new login details via email.

Submit a ticket here: https://heycafe.invfy.com